# Fix recording issues in Android 11

**Category:** [FAQ](https://community.mycartracks.com/c/faq/13)
**Created:** 2026-04-16 08:28 UTC
**Views:** 10
**Replies:** 0
**URL:** https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45

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## Post #1 by @MyCarTracks_support

### 1. Allow Location all the time

If the app is not tracking correctly make sure the Location Permission is set to **‘Allowed All The Time’**. You can find these settings under **Android Settings > Privacy >Permission Manager**here find**Location**and touch it. Now search for**MyCarTracks**and select**Allow All The Time.**

### 2. Adjust battery optimization

Set Battery optimization for the MyCarTracks app to **Not optimized**.

1. Open your phone’s **Settings app.**
2. Tap **Apps & notifications > Advanced > Special app access > Battery optimization.**
3. Search for **MyCarTracks,**  tap the app and select the **Don’t optimize**option**.**

![](upload://tD0bL6QtUEPFSPftUAgTtD0slgM.jpeg)

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Source: https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45

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**Canonical:** https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45
**Original content:** https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45