# Fix recording issues in Android 11

**URL:** https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45
**Category:** FAQ
**Tags:** troubleshooting, android
**Created:** 2026-04-16T08:28:15Z
**Posts:** 1

## Post 1 by @MyCarTracks_support — 2026-04-16T08:28:15Z

### 1. Allow Location all the time

If the app is not tracking correctly make sure the Location Permission is set to **‘Allowed All The Time’**. You can find these settings under **Android Settings \> Privacy \>Permission Manager** here find **Location** and touch it. Now search for **MyCarTracks** and select **Allow All The Time.**

### 2. Adjust battery optimization

Set Battery optimization for the MyCarTracks app to **Not optimized**.

1. Open your phone’s **Settings app.**
2. Tap **Apps & notifications \> Advanced \> Special app access \> Battery optimization.**
3. Search for **MyCarTracks,** tap the app and select the **Don’t optimize** option\*\*.\*\*

 ![](https://community.mycartracks.com/uploads/default/original/1X/cfa7ba18237c21c3534a6e798de18488a460f564.jpeg)

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Source: [Fix recording issues in Android 11](https://community.mycartracks.com/t/fix-recording-issues-in-android-11/45)