# Fix recording issues in Android 10 **Category:** [FAQ](https://community.mycartracks.com/c/faq/13) **Created:** 2026-04-16 08:28 UTC **Views:** 7 **Replies:** 0 **URL:** https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44 --- ## Post #1 by @MyCarTracks_support 1. If the app is not tracking correctly make sure the Location Permission is not set to **‘Allow only while using the app’** and if so change it to **‘Allow all the time’**. You can find these settings under **Android Settings > Apps and notifications > MyCarTracks > Permissions > Location** . ![1579810959918](upload://hop6g337M23j5MkGgOdNhRbzl1A.jpeg). 2. Set Battery optimization for MyCarTracks app to **Don’t optimize**. Battery optimization is located in your **Android Settings > Apps > MyCarTracks > Advanced > Battery** . ![1579811145288](upload://oyYgReimA6ts9MaEMD6epzqXlqb.jpeg) See also other battery optimization troubleshooting guides – [click here.](https://community.mycartracks.com/t/prevent-from-power-battery-savers/56) --- Source: https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44 --- **Canonical:** https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44 **Original content:** https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44