# Fix recording issues in Android 10

**URL:** https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44
**Category:** FAQ
**Tags:** troubleshooting, android
**Created:** 2026-04-16T08:28:14Z
**Posts:** 1

## Post 1 by @MyCarTracks_support — 2026-04-16T08:28:14Z

1. If the app is not tracking correctly make sure the Location Permission is not set to **‘Allow only while using the app’** and if so change it to **‘Allow all the time’**. You can find these settings under **Android Settings \> Apps and notifications \> MyCarTracks \> Permissions \> Location**

.

 ![1579810959918](https://community.mycartracks.com/uploads/default/original/1X/79e73134a8ab8e39503f16f591621b9f636d0e6e.jpeg).  
2. Set Battery optimization for MyCarTracks app to **Don’t optimize**. Battery optimization is located in your **Android Settings \> Apps \> MyCarTracks \> Advanced \> Battery**

.

 ![1579811145288](https://community.mycartracks.com/uploads/default/original/1X/ac283575168bfdffbd96bd9b01dea31fa7170153.jpeg)

See also other battery optimization troubleshooting guides – [click here.](https://community.mycartracks.com/t/prevent-from-power-battery-savers/56)

* * *

Source: [Fix recording issues in Android 10](https://community.mycartracks.com/t/fix-recording-issues-in-android-10/44)